Accessibility and Accommodations

Yes, Navy Pier provides complimentary wheelchairs at a first come, first serve basis. A valid ID is required and will be held by our Guest Experience personnel in exchange for the rental of the wheelchair.

Wheelchairs have to be returned back to the kiosk and chairs cannot leave the property or be kept overnight.

Wheelchairs are available to check-out at our Guest Experience information desks:

West End – The Guest Experience information desk is located between Giordano’s Pizza and Reunion near the West doors. Also, near Margaritaville by Door 1.

East End – The Guest Experience information desk is located between Bar Sol Moriscos and by Door 8.

Yes, please complete Navy Pier’s request form here: Accessibility and Accommodation Request Form

Accessible parking is located in Navy Pier’s West and East garages.

West Garage: Between Door 1 – Door 2 and Door 5- Door 6.

East Garage: Near Door 10, Door 11, and Door 12.

Yes! Navy Pier’s Centennial Ferris Wheel is accessible and able to accommodate a wheelchair. Our amazing Pier Park staff will assist you upon your arrival.

Yes, all of Navy Pier’s restrooms are accessible and can be found throughout the Pier.  Please see our accessibility maps for further detail.

Elevators to access Pier Park and the Centennial Ferris Wheel are located near Door 2 and Door 4 near the Food Experience court. All levels are accessible by elevators. Please see our accessibility maps for further detail.

Yes, please visit the Children’s Museum’s Accessibility and Inclusion webpage for information:

https://www.chicagochildrensmuseum.org/accessibility-and-inclusion-1

Yes, Service animals, as defined by the Americans with Disabilities Act (ADA), are any guide dog, signal dog or other animal individually trained to provide assistance to an individual with a disability.

Paratransit services can drop off and pick up passengers from several locations on Navy Pier, including the front main entrance of Navy Pier, on the north dock at the Family Pavilion entrance, and Entrances 1 and 2. All locations are equipped with ramps.

Please contact Anita Nelson, Director of Diversity, Equity, Inclusion and Accessibility at: anelson@navypier.org